Case Study: a global cybersecurity company boosts phishing awareness with Infopro Learning

Customer Training with Interactive Videos Engaging Learning Experiences a Global Cybersecurity Company

Infopro Learning partnered with a global cybersecurity company to address challenges in its customer security awareness training program. The client wanted to increase user engagement, modernize the design, incorporate stronger visual elements, and provide more customized learning experiences for its customers.

The solution from Infopro Learning was a series of short, interactive video-based modules called "mobisodes." This modern program, which included interactive components, scenario-based knowledge checks, and storytelling, was hosted on a secure LMS. The outcome was a significant reduction in cybersecurity risk; data showed that customers who ran more training modules saw their click rates on phishing links drop from 37% to as low as 13%.