Case Study: a nonprofit organization achieves higher retention and faster training with Infopro Learning

Building Resilient Leaders for Major Retailers

The nonprofit organization, dedicated to improving the lives of economically challenged youth, faced the challenge of scaling its customer service supervisor program while reducing costs and overcoming personal learning barriers for at-risk participants. They partnered with Infopro Learning to develop a custom, scalable training solution that could provide crucial learner data.

Infopro Learning implemented a blended program featuring interactive videos, simulations, and social learning elements like peer activities and virtual instructor-led sessions. This solution dramatically reduced the cost per learner by $1,000 and cut the required weekly time commitment from 40 hours to just 5.5. The program achieved a 100% graduation rate, with all unemployed participants finding jobs within two weeks of completion.