Case Study: Wishlist boosts collaboration and communication with infoodle

Wishlist - Customer Case Study

Wishlist, the Sunshine Coast Health Foundation, faced significant challenges with its previous CRM, Blackbaud NXT. The system was inefficient, difficult for the team to use, and had poor email deliverability rates. The need for multiple costly plugins and slow support prompted their search for a new solution, leading them to the vendor, Infoodle.

Infoodle implemented its donor management system, consolidating all of the charity's data into a single, collaborative platform. The solution included seamless integration with Xero and custom forms for capturing data. This transition resulted in a dramatic improvement in communication and internal collaboration, revealing a donor's true lifetime value of $80,000 instead of the previously understood $7,000. Infoodle provided a transformative solution that significantly increased the organization's success rates.

Wishlist