Infoodle
18 Case Studies
Case Study: West Northumberland Food Bank improves cash flow and efficiency with infoodle
A Infoodle Case Study
West Northumberland FoodBank - Customer Case Study
West Northumberland Food Bank, a charity providing essential supplies and support to people in hardship, faced a significant challenge with its manual, spreadsheet-based accounting. This inefficient system made claiming Gift Aid on donations an extremely time-consuming process for its volunteers, a problem that intensified during the Covid-19 pandemic when monetary donations increased. To address this, the food bank began using Xero and implemented the Gift Aid module from Infoodle.
The integration between Infoodle and Xero automated and streamlined the charity's financial processes. This solution drastically reduced the time required to submit Gift Aid claims from hours to just a few minutes, improving cash flow as reimbursements now arrive within weeks. Infoodle also enabled the charity to identify previous anonymous donors and successfully claim Gift Aid on past donations, significantly boosting their operational efficiency and financial planning.
View this case study…
West Northumberland FoodBank
Lesley Ferguson
West Northumberland FoodBank