Case Study: Rotorua Community Hospice streamlines donor and volunteer management with infoodle

Rotorua Community Hospice - Customer Case Study

Rotorua Community Hospice, a provider of end-of-life care, was struggling with inefficient manual processes before implementing Infoodle. They managed donors and clients through numerous disjointed spreadsheets, which was time-consuming, prone to errors, and made tracking information extremely difficult. This cumbersome administration was impeding their ability to focus on their core mission of patient care.

By implementing the Infoodle CRM, the hospice streamlined its operations. The solution provided an efficient database for contacts and donations, with powerful search and reporting features. A key benefit came from using Infoodle Forms integrated with Stripe, which automated their new regular giving program and significantly improved donor tracking. The result was a major reduction in administrative time, easier reconciliation processes, and an improved ability to attract and manage donors and volunteers, allowing the team to refocus on helping people.

Rotorua Community Hospice

Nicola Smallwood

Rotorua Community Hospice