Case Study: MS Auckland streamlines MS community support with Infoodle

MS Auckland - Customer Case Study

The customer, MS Auckland, a nonprofit supporting people affected by Multiple Sclerosis, faced challenges with inefficient and fragmented data management. They used multiple disconnected systems, including Microsoft Access databases and Excel spreadsheets, which were time-consuming, prone to error, and difficult to keep synchronized. This cumbersome administration process prompted them to seek a new solution from the vendor, Infoodle.

Infoodle provided a unified, cloud-based CRM platform that consolidated all data and streamlined operations. The solution’s integrated communication tools and reporting features, including integration with Xero, saved significant administrative time and enabled efficient remote work, especially during COVID-19 lockdowns. The result was a more efficient organization with improved, targeted communications and easier data analysis for reporting. Infoodle’s user-friendly system and supportive implementation team led to a highly successful outcome.

MS Auckland