Case Study: ECHO Youth and Family Services improves data accuracy and supporter management with Infoodle

ECHO Youth and Family Services - Customer Case Study

ECHO Youth and Family Services, a Christian charity in Melbourne, faced a challenge when becoming an independent organization. They needed to separate their data from an old, difficult-to-use, and unreliable system from their previous partnership. They selected Infoodle's CRM after extensive research because it was a reasonably priced solution designed for non-profits that suited their needs in the Southern Hemisphere.

The Infoodle solution provided a clean and organized CRM system that ensured data integrity by helping to avoid duplicate entries. The implementation was eased by Infoodle's role-based permissions, allowing staff to manage only their own volunteer groups. The charity now benefits from easy communication tools and robust reporting, enabling them to effectively track supporters and maintain records for both volunteers and staff.

ECHO Youth and Family Services