Case Study: Aeromark achieves greater efficiency and customer service with Infomill PartsArena Pro integration

Aeromark - Customer Case Study

Aeromark, a field service management provider, needed a more efficient way to help heating engineers diagnose faults and source the correct parts quickly for Swale Heating. Working with Infomill, they looked to integrate PartsArena Pro into their service workflow to reduce manual ordering, incorrect parts, and time-consuming re-visits.

Infomill delivered a fully integrated “Smarter Parts” solution connecting job scheduling, mobile access to technical manuals and diagrams, live stock checks, and automated parts ordering. The result was faster first-time fixes, better customer service, and significant cost savings through fewer errors and optimized delivery or collection decisions based on travel time and workload.

Aeromark

Roger Marks

MD