Case Study: Top Ten Healthcare Payer achieves 30% reduction in NAIC MAR audit costs with Infogix

Reducing the Cost of NAIC MAR Compliance

A top-ten, customer-owned health insurer needed to meet NAIC MAR and SOX mandates across critical financial domains—claims, payments, membership, actuarial, finance and accounting. Audits identified 77 financially critical interfaces (39 requiring deeper assessment) but controls were largely manual, inefficient and lacked real-time monitoring, archival capability and KPI visibility, driving high compliance costs and operational risk.

Infogix assessed the 39 interfaces, identified 23 control improvements across 13 interfaces, and deployed the Infogix Enterprise Data Analysis Platform to automate duplicate/date/balancing checks at point-of-entry and centralize monitoring and reporting. The solution standardized error resolution, retained three years of analysis, improved cycle times and visibility, reduced operational risk and lowered NAIC MAR audit costs by roughly 30%.