Case Study: Major Telecommunications and Media Company achieves $33.7M first-quarter fraud recovery and proactive fraud prevention with Infogix Enterprise Data Analysis Platform

Infogix Analytics First Quarter Implementation: $33.7M

A major telecommunications and media company with $25B in annual revenue and 14M customers was experiencing rapid growth that outpaced its infrastructure, producing new, sophisticated customer-acquisition fraud its existing fraud detection management system (FDMS) could not handle. The company needed a scalable, real-time solution to stop fraud and bad-debt risks at point-of-sale without building new internal resources.

The company implemented the Infogix Enterprise Data Analysis Platform—deploying real-time POS decisioning (decisions within four seconds), propensity scoring and a Positive Aliasing Database to block known fraudsters. The proactive FDMS with decisioning and visualization increased fraud detection by ~20.5% (to an expected $58.4M/yr), improved bad-debt recoveries, and delivered a first-quarter implementation return of $33.7M while keeping fraud off the network and reducing the need for additional internal staff.