Case Study: Global Pharmaceutical Company improves regulatory intelligence with InfoDesk

How consolidating information sources into a centralized hub allowed a Regulatory Intelligence team to improve accuracy, effi ciency and timeliness across their entire workfl ow.

Global Pharmaceutical Company, a FTSE 100 firm, faced significant challenges in navigating the complex pharmaceutical regulatory landscape. Its Regulatory Intelligence team was overloaded by the vast number of disparate information sources it had to manually search daily, leading to inefficiencies and delays in disseminating critical updates to stakeholders. InfoDesk was engaged to address this burden.

InfoDesk implemented a solution using its proprietary technology to consolidate over 370 content sources into a single, centralized insight hub. This provided the team with automated real-time alerts and a semantically searchable platform. The results were vastly improved accuracy, efficiency, and timeliness. Over 90% of the team subscribed to alerts within three months, the hub averages 2000 searches monthly, and its success led to the solution being adopted by three other teams in the organization.