Case Study: Department for Health and Social Care achieves 857% higher engagement with Infodesk

Department for Health and Social Care boosts engagement 857% with Infodesk

The Department for Health and Social Care, a national healthcare provider, faced the challenge of efficiently sharing targeted insights and responding to ad-hoc information requests for its 180,000 stakeholders. To overcome these information workflow challenges, the department leveraged the Infodesk platform.

By implementing the Infodesk solution, the department's small team of two was able to dramatically increase their efficiency and impact. The solution saved significant time, reducing monitoring from 4 hours daily to just 20 minutes. Most notably, Infodesk enabled the team to increase stakeholder engagement with healthcare intelligence by 857%.