Case Study: Automox improves security threat monitoring and early warning alerts with Infodesk

Automox improves SLA benchmarks with Infodesk

Automox, a cloud-native IT operations platform, used Infodesk for security threat monitoring and alerts. The product marketing team sought to improve their monitoring capabilities and streamline the distribution of critical insights across all stakeholder groups.

The Infodesk solution enabled Automox to automate insights distribution through advanced filtering and integrations. As a result, they achieved a new Service Level Agreement benchmark, gained positive engagement with internal stakeholders, and improved their customer service and experience.

Automox