Case Study: Prominent Luxury Resort eliminates DNS issues and accelerates troubleshooting with Infoblox

Prominent Luxury Resort - Customer Case Study

A prominent 200+ acre luxury resort and casino, part of an international leisure group, was struggling with DNS/DHCP instability caused by Microsoft’s scavenging utility deleting valid records. The conflicts between Microsoft servers and their existing Infoblox DHCP deployment generated an unacceptable volume of trouble tickets and operational overhead for the engineering team.

The team migrated both internal and external DNS and DHCP onto Infoblox Grid™ and Infoblox DDI (1410 and 820 appliances), implemented role-based administration, and consolidated management into a single interface. The change eliminated DNS-related trouble tickets, sped up troubleshooting, simplified remote training, enabled controlled admin access, and delivered seamless upgrades and clearer network visibility.