Case Study: Ooredoo Kuwait achieves carrier-grade DHCP stability and scalable DDI with Infoblox

Ooredoo - Customer Case Study

Ooredoo, a leading international telecom headquartered in Qatar with over 93 million subscribers, was experiencing stability and scalability problems with its non‑carrier-grade DHCP as its customer base grew past 250,000. The IT team needed a carrier‑grade solution with strong local support, detailed reporting, and the ability to centralize disparate on‑premise DHCP instances to reduce complexity and costs.

Ooredoo implemented Infoblox DDI with professional services and reporting, deploying two load‑balanced Infoblox DHCP servers (each capable of ~1,020 IPs/sec) within two weeks and receiving hands‑on training. The result was carrier‑grade performance and high availability, elimination of DHCP‑related connectivity issues and fewer helpdesk calls, centralized management with rich reporting for compliance and planning, and a plan to consolidate enterprise DHCP while supporting future FTTx, CPE, and IPTV growth.

Ooredoo Kuwait

Salem Moh Al-Marri

Senior director, Core Networks