Case Study: Midwestern U. S. International Airport achieves faster troubleshooting and higher uptime with Infoblox NetMRI

Midwestern U. S. International Airport - Customer Case Study

A Midwestern U.S. international airport serving commercial, private and corporate flights — and providing Wi‑Fi to 300–600 users at a time — faced frequent service disruptions caused by IP addressing problems and limited visibility across roughly 300 switches. The vendor’s legacy management tool couldn’t identify root causes, creating passenger frustration, airline revenue risk and a constant threat of major outages.

The airport deployed Infoblox NetMRI for automatic network discovery, switch‑port management, change automation and continuous configuration compliance. Within a week NetMRI revealed unsaved configuration changes so the IT team could quickly remediate issues; service‑level compliance rose from 8 to 9.2, troubleshooting improved, and the airport began planning NetMRI integration into its disaster‑recovery site.