Case Study: Major Supplier of Products for Healthy Lifestyles achieves zero DNS issues and reclaims 80 days/year with Infoblox

Major Supplier of Products for Healthy Lifestyles - Customer Case Study

A global provider of weight-management and nutrition products with hundreds of centers in seven countries relied heavily on online tools and services, but persistent DNS problems caused by a fragmented Microsoft Active Directory/DNS setup (seven separate domains, no IPAM, inaccurate spreadsheets) were creating two to three incidents weekly and consuming roughly 12 man-hours per week to diagnose and fix. The company needed reliable visibility and control over DNS and IP address management to stop recurring outages and free staff time for strategic work.

The IT team repurposed existing Infoblox appliances, added four Infoblox 1410 units, and deployed Infoblox DDI, Switch Port Manager (for 500 devices) with partner Accuvant handling project services; Active Directory now acts as a cache while Infoblox provides authoritative DNS, DHCP, IPAM, audit logs, and automated Grid updates. The result: DNS problems were eliminated, administrators gained clear auditability and actionable insights via Infoblox DNS Advisor, updates are automated with zero downtime, and the team reclaimed about 80 days a year previously spent firefighting DNS.