Case Study: Major North American Wireless Operator achieves reduced DNS latency and lower operational costs with Infoblox Grid

Major North American Wireless Operator - Customer Case Study

A major North American wireless provider offering nationwide 3G/LTE service was seeing DNS latency spike as smartphone-driven traffic overwhelmed legacy BIND caching servers. Slower DNS responses hurt web browsing and app performance, risking customer satisfaction and ARPU; moving DNS to the network edge improved latency but created costly, time-consuming remote server administration for the small operations team.

Infoblox implemented a highly distributed Infoblox Grid to centrally manage and automate distributed DNS appliances, handle updates and failover, and provide reporting for capacity planning and troubleshooting. The solution cut manual administration and support costs, increased visibility and scalability, and kept DNS latency low as subscriber counts and traffic continued to grow.