Case Study: Large Supermarket Chain achieves resilient, reliable DNS/DHCP and faster VoIP deployment with Infoblox

Large Supermarket Chain - Customer Case Study

A large, privately owned supermarket chain in California — a billion-dollar business with a very small IT team — struggled with a fragile, hard-to-manage DNS/DHCP environment built from BIND and assorted commodity-server utilities plus a confusing UNIX component. Patchwork systems and frequent outages disrupted customer transactions and threatened a planned VoIP rollout, leaving the network team overwhelmed and seeking a reliable, redundant solution.

The company deployed Infoblox appliances running DDI and Grid technology, plus Infoblox NetMRI, in high‑availability pairs across stores, corporate sites, warehouses and a hot site to replicate DNS/DHCP data and enable rapid recovery. The result: faster, more efficient VoIP deployment, improved stability, resiliency and IT credibility, better network visibility (cutting audit data collection from days to hours), and a single, dependable platform the business now relies on.