Case Study: International Consumer Electronics Retailer achieves 24x7 network reliability and centralized DDI management with Infoblox

International Consumer Electronics Retailer - Customer Case Study

An international consumer electronics retailer with more than 1,000 stores across four countries and billions of annual store and online visits faced growing operational strain from a homegrown Microsoft Active Directory DNS/DHCP setup running on 50 Windows and UNIX servers. The dynamic, always-on retail environment required faster updates and higher availability than the legacy tools could deliver—at peak the team was handling about 90 zone notifications and transfers per second and needed 24x7 reliability and easier global administration.

The company deployed Infoblox Grid technology, Infoblox DDI, and an Infoblox Reporting appliance across three Grids (one U.S. test/reporting Grid and two Canadian Grids, including a PCI-compliant Grid for payments). The solution centralized management, improved failover and uptime, simplified training for 60–80 global users (including offshore staff), and provided DNS fingerprinting and reporting that delivered a single view of network data and clear ROI through time savings and demonstrable IT value.