Case Study: Health First achieves improved uptime and automated configuration management with Infoblox NetMRI

Health First - Customer Case Study

Health First is a not‑for‑profit health system on Florida’s Space Coast comprising three hospitals and about 60 clinics, supported by a small network team responsible for roughly 7,000 devices. With a push toward paperless operations and uptime critical for medical records, the team lacked the manpower to manually check configurations across frequent changes and was forced into a reactive posture.

They deployed Infoblox NetMRI with Policy Management and IP Telephony for Cisco to automate discovery, nightly configuration scans, policy deviation alerts, and automated restores. The solution delivers a daily network scorecard, real‑time alerts, and historical reporting, cutting diagnosis time, avoiding additional hires, and eliminating configuration‑related outages for three years while enabling more proactive network and voice management.

Health First

Mark Davidson

Senior Network Engineer