Case Study: GlaxoSmithKline achieves automated server provisioning and $519,792 in savings with Infoblox

GlaxoSmithKline - Customer Case Study

GlaxoSmithKline, a global healthcare company developing pharmaceuticals, vaccines, and consumer health products, faced slow, error-prone server provisioning as it scaled: legacy BIND/Microsoft systems ran on UNIX, DNS and IPAM were disconnected and manually updated, and network teams took about 1.5 working days per server to complete IPAM/DNS tasks—causing outages and blocking a move to a single-tenant private cloud.

GSK replaced its legacy stack with Infoblox Grid integrated with Altiris/Symantec to automate DNS, DHCP, and IPAM provisioning, add metadata for troubleshooting, and provide centralized management. The change eliminated manual server-build steps within weeks, reduced deployment time by 1.5 days per server (about 7%), saved 1,893 process days and $519,792 in the first year for 1,500 servers, improved resiliency across 60 sites, and unlocked faster time-to-market with potential millions in additional revenue.

GlaxoSmithKline

Chuck Dugan

Lead, DDI