Case Study: Raiffeisenbank Hrvatska achieves future-proof mobile banking with Infinum

Raiffeisenbank Hrvatska boosts mobile banking to 4.7 App Store rating with Infinum

Raiffeisenbank Hrvatska, a Croatian bank owned by Raiffeisen Austria, faced the challenge of modernizing its outdated mobile banking application to meet evolving client expectations and facilitate its digital transformation. The bank partnered with vendor Infinum for a comprehensive suite of services including digital strategy, UX/UI design, and iOS and Android development to overcome its dependency on legacy systems.

Infinum implemented a future-proof, scalable mobile banking solution with a modular micro-services architecture, developed using an Agile approach. The results were significant, including an excellent 4.7 App Store rating, 100k daily active users, and a 45% adoption rate. Key features like fully digital account opening and online loan applications led to over 8k mobile loan requests and saved 264 hours in approval time through automation, greatly boosting user engagement.

Raiffeisenbank Hrvatska