Case Study: Allianz Hrvatska rebuilds its digital insurance experience with Infinum

Allianz Hrvatska rebuilds digital insurance platform in 4 months with Infinum

Allianz Hrvatska, a part of the global Allianz insurance group, faced a challenge with its legacy mobile application which lacked key self-service functionalities and provided a poor user experience. They partnered with the vendor Infinum to rebuild their digital foundation with the goals of reducing friction, increasing digital adoption, and giving customers real control over their insurance policies.

Infinum redesigned and developed a new production-ready mobile application in just four months. The solution featured an intuitive UX/UI with biometric login, easy policy management, and a scalable Flutter architecture. This provided customers with 24/7 access to their information and established a foundation for future development phases, transforming the app into the central place for the customer relationship.

Allianz Hrvatska