Case Study: Recycled Paperboard Manufacturing Company achieves consistent product quality with InfinityQS International's ProFicient

Real-Time Quality Insight for a Consistent Product

InfinityQS partnered with a manufacturer of 100% recycled paperboard that operated eight different machines across six plants and relied on disparate systems (Oracle MIS, varied controllers, gauging systems and paper checklists). The customer had siloed raw quality data with no charting or historical comparison, so InfinityQS recommended and deployed ProFicient with Data Management System (DMS), Data Collection Service (DCS) and Remote Alarm Monitoring Service (RAMS) to standardize and centralize quality data.

InfinityQS implemented ProFicient in a phased pilot—integrating with the Oracle MIS, capturing control data (pressure, flow, temperature), moving quality tests into ProFicient, and digitizing manual entries—so teams could correlate metrics and display control charts by product. The solution reduced finished‑product variance, enabled cross‑line comparisons and best‑practice rollout, and helped the manufacturer retain existing customers and win new business, making ProFicient integral to everyday operations.