Case Study: Bakery on Main achieves real-time quality control and faster issue resolution with InfinityQS International's Enact

Quality Baked into Every Healthy Product

Bakery on Main, a growing gluten‑free bakery in East Hartford, Connecticut, struggled with paper‑based quality data that only revealed out‑of‑control processes at the end of each day. Seeking real‑time visibility to prevent production issues and lost revenue, Bakery on Main chose Enact, the cloud‑based quality management solution from InfinityQS.

InfinityQS deployed Enact with a guided Proof of Concept, digitizing checklists, building dashboards shown on plant TVs, and enabling real‑time alerts (integrated with Slack) and corrective‑action tracking. The solution allowed Bakery on Main to detect and respond to deviations immediately, stay within control limits more consistently, reduce time spent digging through paperwork, and free QA staff to focus on process improvement — delivering faster issue resolution and cost savings.

Bakery on Main

Jegadish Gunasagaran

Quality Assurance Manager