Case Study: Umicore reduces waste and improves efficiency with InfinityQS International's ProFicient

Powering innovation with actionable intelligence

Umicore Technical Materials, a leading maker of electrical contact materials, faced strict quality and regulatory demands (ISO 9001/14001, RoHS, REACH) and an error-prone, spreadsheet-based data collection process that limited visibility and slowed corrective action. To modernize process control and meet customer requirements, Umicore partnered with InfinityQS and adopted the ProFicient™ SPC solution.

InfinityQS implemented ProFicient on Umicore’s stamping lines, automating data capture from existing dial indicators and micrometers into a centralized Unified Data Repository and providing real-time control charts and self-serve reports. The solution eliminated manual-entry errors, enabled operators to stop runs and fix issues immediately—reducing waste and improving efficiency—made verification data readily available to customers, and is being expanded to additional lines and broader plant access.

Umicore

Mark Gaumond

Quality Engineer