Case Study: GSI Technologies achieves total quality management and real-time Manufacturing Intelligence with InfinityQS ProFicient (InfinityQS International)

Finding the final piece of the total quality management puzzle

GSI Technologies LLC, a Burr Ridge, Illinois manufacturer of functional printing and industrial graphic products, faced limitations with a homegrown Microsoft Access SPC system and disparate inspection and control systems that made data aggregation, regulatory compliance, and fact-based decision making difficult. To support rapid growth in its Functional Printing division and meet ISO/FDA requirements, GSI selected InfinityQS and its ProFicient™ Manufacturing Intelligence platform to replace the inadequate SPC setup.

InfinityQS implemented ProFicient as a centralized, SQL-based SPC and Manufacturing Intelligence hub, integrating data from ERP, inspection equipment, and document control while driving staff adoption through expert support and training. As a result, GSI gained real-time process visibility, assured regulatory compliance, and reduced customer complaint rates from 2.5% to less than 0.5%, delivering measurable quality improvements and continuous improvement capability thanks to InfinityQS.

GSI Technologies

Jack Kraemer

President and COO