Case Study: Cochlear achieves real-time quality control and reduced build variability with InfinityQS International’s ProFicient

Cochlear uses InfinityQS to fine-tune precision production

Cochlear, the world’s leading maker of implantable hearing devices, needed to build quality into production rather than test failures out—reducing build variability, cutting reliance on paper-based records, and proactively managing machine performance. To address this, Cochlear selected InfinityQS and its ProFicient statistical process control software to provide automated, real-time analysis and replace end-of-day paper reporting.

InfinityQS implemented ProFicient across Cochlear’s lines, delivering real-time visual SPC, flexible analysis (300 chart types) and Pareto/Multi‑Part Pareto tools so deviations are flagged instantly and operators take immediate corrective action. The result: finer-tuned processes that ensure each unit meets Cochlear’s standards, reduced scrap and variability, faster root-cause analysis, and scalable enterprise visibility that frees quality managers to focus on continuous improvement.

Cochlear