Case Study: Vallivue School District achieves improved communication and strong return on investment with Infinite Campus

Vallivue School District - Customer Case Study

Vallivue School District in Caldwell, Idaho, serving about 7,800 students across six elementary, three middle and two high schools, struggled with a slow, unreliable SIS (Lumen Touch) and poor vendor responsiveness that left support tickets unresolved for weeks or months. Seeking a better solution, a 60‑member selection committee evaluated vendors and unanimously chose Infinite Campus, implementing the Infinite Campus SIS in 2012 to improve daily communication for teachers, parents and staff.

Infinite Campus delivered a web‑based SIS with self‑service reporting, the Campus Portal and Mobile Portal for real‑time grades/attendance, and Campus Messenger with Voice for email/SMS/voice alerts — which Vallivue had up and running in under an hour. With 24/7 Campus Community support, knowledge base and user forums, Vallivue saw dramatically improved communication, faster issue resolution, push notifications for parents, and a strong return on investment thanks to the integration and ongoing enhancements from Infinite Campus.

Vallivue School District

Shane Schamber

Director of Technology