Case Study: Cleveland Public School District achieves faster support and streamlined communications with Infinite Campus

Cleveland Public School - Customer Case Study

Cleveland Public School District, a small K–12 district serving about 550 students in southern Minnesota, struggled with a legacy student information system that offered poor, slow support. In 2013 the district selected Infinite Campus for its integrated SIS and time-saving features, later adding Campus Messenger with Voice to improve communications and reduce duplicate data entry.

Infinite Campus delivered quicker, more reliable support (the vendor reports a 97% customer satisfaction rate) and rapid issue resolution—district technology coordinator Hunter Baker says problems are often resolved within five to ten minutes. By implementing Infinite Campus’ core SIS and Campus Messenger with Voice, Cleveland streamlined parent contact updates and alerts, enabled teachers to run ad hoc reports themselves, and received consistently positive user feedback about system performance and usability.

Cleveland Public School

Hunter Baker

District Technology Administrator