Case Study: Gothaer enhances its health app with symptom checking using Infermedica

Gothaer and Infermedica expand Gesundheitsapp with symptom checker

Gothaer, one of Germany's largest private insurers, wanted to extend the features of its Gesundheitsapp and improve the digital health experience for its members. They partnered with Infermedica to integrate a symptom checker tool that would provide reliable health guidance and simplify access to services, countering the overwhelming flood of information available online.

Infermedica implemented a customized version of its Symptom Checker, restyling it with a dark mode to fit Gothaer's branding and adding new screens for a seamless user experience. The solution, which included linking results to the app’s doctor finder and telemedicine services, was completed in two months. Gothaer now provides this tool to all users and utilizes Infermedica's analytical tools to observe aggregate, anonymized data to deliver maximum value to its patients.

Gothaer

Natascha Jahn

Gothaer