Case Study: Diagnostikare achieves 39% operational efficiency gain with Infermedica

Diagnostikare Operational efficiency increased by 39% with Infermedica technologies

Diagnostikare, a digital health platform in Mexico, wanted to improve patient access, personalize care, and give doctors better information before consultations. To support these goals, the company used Infermedica’s API to add a symptom checker and triage tool to its platform.

With Infermedica’s technology, Diagnostikare created a guided patient flow that collects symptoms, updates records, and helps route users to the right care faster. The results were strong: the symptom checker was used over 20,000 times, average visit time dropped from 20 to 12.5 minutes, urgent patients could be seen in about 15 minutes, and operational efficiency increased by 39%.

Diagnostikare