Case Study: a leading American travel and hospitality conglomerate cuts sales reporting time with Infarsight's RPA solution

a leading american travel and hospitality conglomerate cuts sales reporting time by 80% with Infarsight

Infarsight partnered with a leading American travel and hospitality conglomerate that was struggling with a highly manual sales reporting process. The challenge involved a dedicated team spending 15 to 20 days each month to generate and distribute reports for 2,000 travel agents. This inefficient process led to high error rates and poor resource allocation.

The solution from Infarsight involved implementing an RPA-driven workflow to automate data processing and email distribution. The RPA bot validated data and generated reports, which slashed the task completion time by 80% and reduced labor costs by 40. This automation also cut processing errors by 80%, significantly improving report accuracy and customer satisfaction for the client.