Case Study: generationE (gen-E) achieves faster incident resolution and measurable ROI with InetSoft's Style Scope dashboards

Integrating InetSoft's Dashboard and Visualization Layer

generationE, an IT operations solutions provider, developed a wiki-based runbook automation application that can automate up to 85% of routine IT operations to cut operating expenses, reduce time spent by expensive subject matter experts, and shorten new-staff training. They needed an integrated dashboard and visualization layer to monitor recent and historical process performance, surface alerts, and give managers clear ROI visibility without forcing users to export and chart log data in external tools.

generationE integrated InetSoft’s Style Scope as the dashboard and visualization layer. Style Scope provided polished visualizations, drill-through alerts into the application’s root-cause analysis, and an executive dashboard that tracks automated runs and live ROI, resulting in faster resolution times, higher system uptime, elimination of manual charting, and smooth integration supported by strong early-stage vendor assistance.

gen-E