Case Study: BlueShore Financial achieves 24/7 real-time transaction monitoring and $100K annual savings with INETCO Insight

Integrating a new core banking system into a real-time ATM and POS environment

BlueShore Financial, a customer-focused BC bank built on “member intimacy,” was growing rapidly and moving away from a fully outsourced model to become the first Canadian institution to adopt the TEMENOS T24 core banking system. That change left its IT team responsible for seamless, 24/7 ATM and POS transaction processing, regulatory fraud compliance, and coordination with multiple partners while replacing a manual, resource-intensive fraud-detection process.

BlueShore implemented INETCO Insight to monitor every ATM and POS transaction in real time, configure alerts on ISO response codes, and capture correlated transaction details (queryable for up to eight days) for fast investigation. The solution delivered end-to-end visibility across partner systems, enabled proactive troubleshooting during the TEMENOS migration, ensured regulatory compliance, mitigated service interruption risk and generated more than $100,000 in annual staffing savings.

BlueShore Financial