INETCO
19 Case Studies
A INETCO Case Study
A Canadian credit union serving its communities with ABMs, online and telephone banking issues about 30,000 debit cards and processes Interac® transactions 24/7. After upgrading to an in-house banking system it needed to re-certify as an Interac® issuer and meet strict monitoring requirements — including a visual console for security events, instant email/SMS notifications and overnight reporting to detect and investigate transaction anomalies.
The credit union deployed INETCO Insight®, a real-time, transaction-level monitoring and alerting solution that decodes and logs every transaction field, reconstructs hop-by-hop response times, and provides dashboards, topology maps and customizable alerts for security events. The result: faster, more cost-effective Interac® compliance, end-to-end visibility into every debit card transaction, improved security and reporting, and the ability to quickly isolate issues between the in-house host and the Everlink® switch.
Canadian Credit Union Association
Manager Of Facilities & Special Projects