Case Study: SureID remediates server drift with Otter from Inedo

SureID - Customer Case Study

SureID, a Windows-focused IT organization, struggled with server configuration drift across a large number of TeamCity build agent servers. Manually detecting and remediating drift was cumbersome and time-consuming, and the team needed a better way than adding more staff. SureID was already using Inedo’s ProGet, but their drift-remediation challenge called for a more automation-focused solution.

Inedo provided Otter, its Windows-native infrastructure-as-code tool, which SureID found easy to install and intuitive to use. The team quickly created configuration plans to monitor and remediate drift in global NuGet configuration files and PowerShell modules deployed as Chocolatey packages. With Inedo’s Otter and the “Remediate with Job” button, SureID can now fix drift across its TeamCity build infrastructure in seconds, improving consistency and reducing manual effort.

SureID