Case Study: Whole Foods Market achieves 50% higher promotion conversion and actionable customer insights with Indio Networks' WiFiLAN

Whole Foods Market - Customer Case Study

Whole Foods Market wanted to log and analyze visitor behavior across its stores to understand spending habits, busiest times, outlet performance and to use free Wi‑Fi as a pull to increase footfall. They also required a customized landing page, 24x7 monitoring and centralized control. Indio Networks was engaged to deliver a guest Wi‑Fi and analytics platform, deploying its WiFiLAN solution to meet these requirements.

Indio Networks deployed WiFiLAN with third‑party access points in 400+ Whole Foods Market locations across North America and Western Europe, providing high‑density coverage, centralized management and rich reporting (35+ reports) for consumer-behavior analytics and proximity marketing. The service supported 45,000+ daily connections on average, enabled aisle-level push notifications that increased purchase probability by 50%, reduced OpEx/CapEx and network fault calls through remote monitoring, and simplified multi-site administration while increasing customer dwell time and conversions.

Whole Foods Market