Case Study: OYO Hotels & Homes improves guest WiFi satisfaction by 40% and cuts WiFi operating costs by 25% with Indio Networks

OYO Hotels & Homes - Customer Case Study

OYO Hotels & Homes, a global hospitality chain operating hundreds of thousands of rooms, needed a single-vendor WiFi solution that could deliver fast, reliable in-room Internet, integrate with their booking system and PMS, provide analytics, and be centrally managed across fragmented, high-density properties. They engaged Indio Networks to provide a unified, compliant hotspot and access-point solution (WiFILan cloud controller, UniBox edge controllers and dual‑band UniMax APs).

Indio Networks deployed the centrally managed WiFILan/UniBox/UniMax stack, adding a graphical dashboard, bandwidth and compliance policies, and real-time user analytics to simplify onboarding and central control. The rollout—deployed to 1,000+ locations—improved internet satisfaction by over 40%, reduced WiFi operating costs by 25%, and generated positive user sentiment and reviews while lowering operational risk through single-vendor equipment and centralized monitoring.

OYO Hotels & Homes