Case Study: OXXO achieves 100K+ public WiFi users and increased store footfall with Indio Networks

OXXO - Customer Case Study

OXXO, the convenience-store giant (over 18,000 stores across Latin America), needed a reliable, low-cost Public WiFi service with centralized network control, easy AP management, custom landing pages and monetisation capabilities. Indio Networks stepped in, deploying its WiFiLan OSS/BSS solution and WiFi monetisation platform to meet OXXO’s requirements for tiered billing, advertising revenue and seamless integration with a domestic broadband systems integrator.

Indio Networks implemented a pilot in Guadalajara, scaled to Jalisco, and installed access points at over a hundred high-traffic locations, giving OXXO single-console control, customised captive portals, remote troubleshooting and bandwidth policies. The project was delivered ahead of schedule; within a year the network recorded more than 100,000 unique user sign-ups, drove increased store footfall, generated WiFi revenue, reduced CapEx/OpEx and produced positive customer sentiment and brand modernization for OXXO.

OXXO