Case Study: Chatham Financial achieves 400% process capacity growth with Indico Data Solutions

How Chatham Financial Increased Process Capacity by 400% with Indico IPA

Chatham Financial, a global risk management advisory and technology firm, needed a better way to handle tens of thousands of complex, unstructured documents each year. The company initially tried building its own automation tools, but found that creating a full NLP engine in-house would be too time-consuming and resource-intensive. It turned to Indico Data Solutions and its Intelligent Process Automation (IPA) platform to help automate document review workflows.

Using Indico Data Solutions’ IPA platform, Chatham Financial automated a key step in its document approval process, with models trained on just 200 examples. The solution saved about 15 minutes per document, cut processing costs by 75%, and increased process capacity by 4x. It also helped clear a backlog of more than 1,000 documents in a single day, while enabling Chatham to expand to multiple IPA use cases with minimal headcount growth.

Chatham Financial

Christopher Wells

Chief Data Scientist