Case Study: a top 10 US bank streamlines unstructured data processing with Indico Data Solutions

A top 10 US bank’s journey to solve unstructured data ends with Indico

A largest US bank faced the challenge of automating the processing of millions of unstructured documents, including contracts, invoices, and emails. Their existing template and rule-based solutions were too brittle, expensive to maintain, and required specialized skills, creating a bottleneck for scalability. This led them to search for a new intelligent automation vendor and ultimately select the Unstructured Data Platform from Indico Data.

The Indico solution provided an intuitive interface that empowered the bank's own business users to build and deploy custom machine learning models with minimal training data. This enabled the automation of critical processes like lockbox and invoice processing, with one model slashing processing time by 85%. By automating these document-intensive tasks, Indico helped the bank dramatically accelerate processing times, reduce expenses, and create a competitive advantage.