Case Study: Pelephone Communications achieves network stability and faster troubleshooting with Indeni

Pelephone Communications - Customer Case Study

Pelephone Communications Ltd., a major mobile operator in Israel with nearly 3 million subscribers, needed to keep its network stable while managing growing complexity and a small IT team. The company turned to Indeni to help ensure network stability, prevent service disruption, and cut troubleshooting time across its firewall and network infrastructure.

Using Indeni’s out-of-the-box dynamic knowledge platform, Pelephone was able to detect hidden issues such as routing mismatches, packet loss on NICs, and ARP table misbehavior before they caused outages. Indeni helped the team avoid service disruptions, simplify daily operations, and reduce downtime tied to firewall issues, delivering fast ROI and recouping the investment in just six months.

Pelephone Communications

Haim Kozlovski

Head of Engineering and Data Communication