Indeemo B2B Case Studies & Customer Successes

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Indeemo believe that great things happen when people really understand each other. They are a diverse, agile team on a mission to empower positive impact through empathy. Their in-the-moment research platform leverages mobile, video, artificial intelligence and cloud technologies to give Researchers and Designers a direct, unfiltered, contextual, in-the-moment understanding of what really matters to their target audience.

Case Studies

Showing 52 Indeemo Customer Success Stories

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How mobile ethnography helped a communications agency to understand the everyday routines and lives of farmers

How Airlines can use Mobile Diary Studies as a research tool for Customer Journey mapping

Amárach wins board approval faster with Indeemo mobile ethnography

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How Beauty Brands use Mobile Diary Studies to capture in-the-moment consumer insights

How Research into consumer behaviours around vitamins drew insights into sustainability values

How a consumer insights agency used a path-to-purchase study to understand the car Buying Journey

How a consumer insights agency used a diary-study to enable an IHUT of a new low-alcohol beer

Understanding the real Electric Vehicle owner user experience using a Mobile Diary Study

How a financial institution used a week-long mobile diary-study to understand the Consumer Behaviors and Attitudes of Gen-Z and Millennials

How a Mobile Diary Study can help Food & Beverage brands get closer to Food and Drink consumption moments

How Mobile Ethnographic Research helped a mens hair-care brand understand consumers’ usage of hair-styling products

Using Mobile Ethnography for advertising and communications concept testing with Healthcare Practitioners

Using Digital Ethnography as an alternative to Market Research Online Communities to research Gen Z Healthcare Professionals (HCPs)

How a healthcare research consultant used pre-tasking for contactless research with at risk patients suffering from a long-term illness

How Mobile ethnography helped a home-heating company to design a smart-home heating control system

Humanly captures real-world respiratory healthcare insights with Indeemo

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Kaiser Permanente achieves deeper member insight with Indeemo virtual ethnography

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Kind Atom achieves faster beauty product decisions with Indeemo

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King Technology improves Walmart shelf visibility and shopper insight with Indeemo

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How a Major Research Agency Used Mobile Ethnography to Understand Gen Z Brand Placement for a Large Consumer Brand

How we helped a research agency to understand employees perceptions to working conditions in the hospitality industry

How online retailers can use our Digital Ethnography tool to research and map their Omni-channel Customer Journey

Exploring Gamer Behaviour with Digital Ethnography An Insights Agency's Successful Approach

How researchers used Mobile Ethnographic pre-tasking to understand the in-flight customer experience of airline passengers

How mobile screen-recording helped an automotive company understand the user experience of their website

How a Design Agency Utilised a Mobile Ethnography Project to Understand Feelings About Contactless Payments

Exploring Various Beverage Occasions through a Consumer Insights Agency's Diary Study

How a mobile diary-study helped a takeaway food chain to understand the full path-to-purchase through food-delivery apps

Using Week-in-the-life, Video Diary Studies to Experience Hair Styling Rituals and Routines

How a research agency used a mobile ethnography path-to-purchase study to understand parents back-to-school shopping journey

How a week-in-the-life study helped a sports brand understand young mens training routines and what sportswear brands they favoured

How mobile ethnography helped a travel and tourism company understand their customer’s full journey

How a Local Government achieved behaviour change interventions using self-reported Diary Studies

How A Luxury Travel Brand used a mobile diary-study to understand their customer journey and passenger Experience

Manchester City builds fan empathy and maps the match day journey with Indeemo

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How a market research company used mobile ethnography to understand pre-purchase motivations of robotic-lawn mower shoppers

Understanding the Importance of Context in Beverage Consumption Moments

Understanding the Role of Medical Devices in their Daily Practice and Patient Care

How a Medical Device Product Designer used Video Diary Studies to research a day-in-the-life of Medical Sales Reps

Using a mobile diary study to understand usage of Butter and spreads

How a mobile diary study helped a recreational activity provider to assess the potential for a market expansion

How mobile screen-recording helped a research consultancy understand how software developers use search engines and online resources as part of their learning and discovery process

How a Research Consultancy used Digital Ethnography to Understand Seniors’ Perceptions of Smart Home Technologies

Sony Music gets closer to Gen Z with Indeemo

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Using mobile ethnography to understand runners work-out activities

Think Stylist captures always-on cultural insights with Indeemo

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Using a Mobile Diary Study to Conduct Generative Research

How Indeemo helped a TV streaming company to understand the on-the-go user viewing experience

University College London captures real-time family life insights with Indeemo

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University of Hull boosts student recruitment insight with Indeemo

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Winnebago captures in-the-moment EV RV insights with Indeemo

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Xeltis improves clinical trial oversight with Indeemo

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