Case Study: HEI Hotels & Resorts achieves 70% more hires and cuts cost-per-hire to $140 with Indeed

HEI Hotels & Resorts - Customer Case Study

HEI Hotels & Resorts, which owns and operates more than 40 upscale properties across the U.S., faced the challenge of filling diverse, location-specific roles while continuing to prioritize internal advancement and attracting strong external talent — including candidates from outside the hospitality industry.

HEI sponsored jobs on Indeed to reach relevant candidates across job types and markets; Indeed’s reach and publisher network delivered a higher volume of quality applicants. Over three months Indeed generated 52% of HEI’s applicants and 46 hires (70% more hires than any other external source), cut job board cost-per-hire from $694 to $140, and gave HEI the flexibility to allocate budget by title and market.

HEI Hotels & Resorts

Anne Nguyen

Manager of Talent Acquisition