Case Study: Concentrix achieves improved applicant flow for hard-to-fill multilingual roles with Indeed Apply

Concentrix - Customer Case Study

Concentrix, a global leader in customer contact management serving clients across industries and more than 30 languages, faced the challenge of filling specialized, location- and language-specific roles (e.g., Dutch, Danish, German) while meeting changing client needs. The company needed better visibility and higher-quality applicants for hard-to-fill specialist and senior positions, and to reach candidates across desktop and mobile devices.

Concentrix sponsored jobs on Indeed and implemented Indeed Apply to provide a seamless web-and-mobile application experience, while continuously testing hiring sources. As a result, the company saw improved applicant flow and stronger exposure for specialist and senior roles, and found Indeed Apply easy to manage and effective at handling both mobile and web applicants.

Concentrix

Fiona Brady

Recruitment Marketing Specialist