Case Study: Charles Schwab achieves a threefold increase in hires and cuts cost-per-hire to $245 with Indeed

Charles Schwab - Customer Case Study

Charles Schwab, a leading brokerage and banking firm with about 14,000 employees, needed to recruit diverse, committed, high-quality customer-service talent in a fast-moving market crowded with competing employer messages. The challenge was to “go where the talent is” and cut through the clutter to deliver the right candidate pools to hiring managers quickly and efficiently.

Schwab partnered with Indeed, sponsoring Jobs on Indeed and using its data to target candidates precisely and pair insights with action. In three years hires from Indeed rose from 5% to 15%, with a cost-per-hire of $245 versus $2,000 on traditional job boards, helping Schwab meet hiring demand while controlling costs and making Indeed a trusted recruiting partner.

Charles Schwab

Frank Hynes

VP of Talent Acquisition