Case Study: Primis Mortgage automates 90% of income calculations with Indecomm IncomeGenius

Primis automates 90% of income calculations with Indecomm

Primis Mortgage, a subsidiary of Primis Bank, sought to enhance the efficiency and accuracy of its mortgage underwriting process, particularly for self-employed borrowers. The company partnered with Indecomm and its IncomeGenius solution to automate the complex and manual-heavy income calculation and documentation review.

Indecomm's IncomeGenius solution automated over 90% of income calculations for self-employed borrowers, dramatically increasing underwriting efficiency. The tool provided fast, precise calculations and real-time anomaly detection, which improved decision accuracy and customer experience. A specific example highlighted how IncomeGenius caught a critical oversight in expenses, ensuring a correct loan decision and enabling valuable staff coaching.

Primis