Case Study: a BNPL provider achieves stronger collections performance with InDebted

How InDebted powers the BNPL industry’s strongest collections performance

InDebted partners with a publicly-listed buy-now-pay-later (BNPL) provider, which has a global customer base of over 20 million. This BNPL provider required a collections partner that could deliver a frictionless, empathetic customer experience while simultaneously driving the strongest possible recovery results.

InDebted deployed its intelligent debt collection product, which provides customers with a self-service, digital-first way to manage their debt. The measurable impact was significant; over a 12-month period, InDebted outperformed the BNPL provider’s other collections agency in cumulative liquidation every single month, by a monthly average of over 5%.